Terms & Conditions.

Placing an order

Orders are confirmed only when our kitchen accepts them. Prices shown on the menu include VAT where applicable and may change without notice; the price at the time you order is the price we charge.

The minimum order value for delivery may vary by area and will be shown at checkout. We may contact you by phone if there is any problem with your order.

Payment

We currently accept cash on delivery or cash on collection. Please have the exact amount ready where possible. Payment is due in full when your order is handed over.

Delivery and collection

We aim to deliver within the estimated times shown, but these are guides, not guarantees — food is made fresh to order. If no one is available to receive a delivery at the address given, we may cancel the order and a delivery charge may still apply.

Collection orders should be picked up at the branch you selected within a reasonable time of the estimated ready time.

Allergens and food safety

Our food is prepared in a kitchen that handles nuts, sesame, gluten, dairy, egg and soya. If you have an allergy or intolerance, please tell us in your order notes and call us before ordering — we cannot guarantee any item is allergen-free.

Food must be consumed promptly after delivery. Please check your order on arrival and contact us immediately if something is wrong.

Order changes and cancellations

You can change or cancel an order at no charge as long as cooking has not started — please call us as soon as possible. Once food has been prepared, we are unable to cancel it.

Our liability

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015. We are not liable for indirect losses arising from use of the website beyond what the law requires.